Travel Insurance | Protection for the unexpected

Julieakin • September 28, 2018

Do I need travel insurance?

Imagine that your trip gets canceled unexpectedly.  The cost of your airfare, hotel, cruise ship or other accommodations are most likely non-refundable. Would you be able to accept the financial loss of the cost of your trip? If there was a medical issue, and someone in your party needed to be evacuated, could you easily cover the expense? Are you traveling with any significant valuables that would be expensive to replace? If you answered yes to any of these, you should consider the benefits of buying travel insurance..

IMG offers more than insurance protection for financial loss.  The following emergency travel assistance services are available 24/7 while you are on your trip, giving you Global Peace of Mind.

  • Emergency travel arrangements
  • Medical referral
  • Lost passport/travel documents assistance
  • 24-hour medical monitoring
  • Lost luggage assistance
  • Emergency cash transfer
  • Embassy or consulate referral
  • Legal referrals
  • Emergency message relay
  • Emergency translations
  • Emergency prescription replacement
Trip Cancellation & Interruption – What’s Covered?

Here are a few examples of covered trip cancellation and interruption perils.  Please note that the listed perils are not all applicable to both trip cancellation and interruption; refer to the insurance policy, which is sent upon purchase, for complete details.

  • Sickness, injury or death of insured, a family member, a travel companion, a business partner or a child caregiver
  • Insured’s primary residence of destination uninhabitable
  • Documented theft of passports/visas
  • Involved in a merger, job loss or job relocation
  • Documented traffic accident
  • Unannounced strike
  • Inclement weather that caused cessation of services provided by your common carrier
  • Mechanical breakdown of the common carrier
  • Natural disasters, mandatory evacuations
  • Active military service
  • A terrorist incident documented in a U.S. travel warning
  • Revoked military leave
  • Bankruptcy or default of travel provider
  • NOAA hurricane warning at destination
  • Subpoena
  • Jury duty
  • Quarantine
  • Hijack

Travel insurance protects travelers in case of emergency or interruption of a trip.

You want peace of mind when you travel.  With IMG's quote process, you can research, compare and buy an affordable plan today.  Compare plans at different levels to find the best plan for your travel needs. Protect yourself against cancellation of your flights, cruises, unexpected medical expenses, emergency evacuation, and lost luggage and more.  We have coverage plans to suit your travel, whether you're looking for a basic plan or a deluxe plan, we offer  the right protection for you.

Trip Cancellation & Interruption Insurance

Find The Product To Fit Your Individual Needs

Protection

Travel insurance protection for a picture perfect vacation. 

Financial Security

Vacations are expensive.  Secure your investment with trip insurance.

Emergency

Trip cancellation coverage in the event of a medical emergency.

Select Your Plan

Find an option that's right for you

A person is standing in a tree pose on top of a mountain.

QUOTE/BUY Travel LX  

View/Download PDF Brochure

The Travel LX policy provides the highest levels of benefits for the most discerning travelers.  Cancel and interruptions for Any Reason are included at no additional cost.  This product provides coverage for most adventure activities and it is ideal for travelers going to remote and exotic locations worldwide. 
A pier with a sunset in the background and a row of carts on it.

QUOTE/BUY Travel SE

View/Download PDF Brochure

 

The Travel SE program is our most popular plan for domestic and international destinations. Travel Insurance coverage and benefits are available whether traveling on a cruise or a tour vacation abroad. Children under 18 are covered at no additional cost per eligible adult insured. Family extras such as movie rental, internet usage and additional kennel fees caused by travel delay are included.

 

A woman is sitting at a table looking at the sunset over the ocean.

QUOTE/BUY Travel Lite

View/Download PDF Brochure

 

The Travel Lite Insurance plan is designed for travelers seeking to protect their trip investment against trip cancellation and trip interruption. It is our lowest priced travel insurance program and provides coverage for travel and baggage delay as well as access to our non-insurance emergency travel assistance service.

 

What Does Travel Insurance Cover?

Non-Insurance Emergency Travel Assistance Services

IMG offers more than insurance protection.  The following emergency travel assistance services are available 24/7 while you are on your trip, giving you Global Peace of Mind.

  • Emergency travel arrangements
  • Medical referral
  • Lost passport/travel documents assistance
  • 24-hour medical monitoring
  • Lost luggage assistance
  • Emergency cash transfer
  • Embassy or consulate referral
  • Legal referrals
  • Emergency message relay
  • Emergency translations
  • Emergency prescription replacement

 

Trip Cancellation & Interruption – What’s Covered?

Here are a few examples of covered trip cancellation and interruption perils.  Please note that the listed perils are not all applicable to both trip cancellation and interruption; refer to the insurance policy, which is sent upon purchase, for complete details.

  • Sickness, injury or death of insured, a family member, a travel companion, a business partner or a child caregiver
  • Insured’s primary residence of destination uninhabitable
  • Documented theft of passports/visas
  • Involved in a merger, job loss or job relocation
  • Documented traffic accident
  • Unannounced strike
  • Inclement weather that caused cessation of services provided by your common carrier
  • Mechanical breakdown of the common carrier
  • Natural disasters, mandatory evacuations
  • Active military service
  • A terrorist incident documented in a U.S. travel warning
  • Revoked military leave
  • Bankruptcy or default of travle provider
  • NOAA hurricane warning at destination
  • Subpoena
  • Jury duty
  • Quarantine
  • Hijack
May 9, 2025
To update you on what is happening at the Lukeville/Sonoyta border crossing for our insureds traveling to Rocky Point: Depending on the officer, Mexican authorities (Guardia Nacional) are enforcing the FMM and passport requirements, but not consistently. Some travelers have reported crossing as usual without passports, and officers simply waived them through. Others have reported obtaining FMMs at the border, with all travelers carrying passports. If travelers are transparent and declare any alcohol they’re bringing into Mexico, they are being charged a 114% tax. However, some people reported having alcohol but were waived through by officers and did not pay the tax. It appears enforcement depends on the officer, and tourists are currently taking their chances. It comes down to each traveler’s level of confidence and risk tolerance, as enforcement is not yet consistent. Our company’s recommendation is to follow the law: Process the FMM online Print the form Stop at the INM (Immigration) office at the border to get it stamped Reminder: The FMM tourist permit is only for foreign citizens, not for individuals with dual citizenship. Here is the link to obtain the FMM online (in case travelers ask where to process it before crossing the border): https://www.inm.gob.mx/fmme/publico/en/solicitud.html The INM Immigration Office is located in the Aduana building. For your reference, the Gastrak/Sanborn’s location in Lukeville and the Aduana building (just to the left after crossing the border) are highlighted. Additional reminders for this border crossing: All vehicles must have a current, original, valid registration OR the original title/notarized copy. Digital copies or images are not accepted. If the vehicle is not owned by the driver (e.g., a company vehicle, borrowed from family or friends), a notarized letter of permission from the owner is required to take the vehicle into Mexico. Border Hours: U.S. and Mexican authorities have agreed that the Lukeville–Sonoyta border crossing to Rocky Point (Puerto Peñasco) is open daily from 6 a.m. to 8 p.m., with extended hours on Fridays (6 a.m. to 10 p.m.) from March 7 to October 10, 2025.
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